Wednesday, 29 July 2015

The "specialist"

I have issues with doctors. I generally find them dismissive and uninterested in me or in their own role as doctors. My current GP is ok, I can work with her without wanting to poke her eyes out.

That "specialist" obstetrician I was sent to though... Him I find more challenging.

First of all his clinic staff are hopelessly useless. For my first visit I was called and offered to come in early, because apparently the doctor had some spots in his schedule become available. Fantastic, I hopped in the car and drove there as quickly as I could. Only to be left in the waiting room for TWO HOURS before I was seen, and that was an hour and 15 minutes past my original appointment. There was no explanation or apology from the receptionist that had called me earlier, only a shrug and the statement "This is obstetrics", whatever that's supposed to mean. Infuriating.

For my second visit I was seen straight away by a nurse. I explained that I was expecting to see the doctor and I wasn't sure why I was seeing the nurse. She looked confused, looked in my file, took my blood pressure, and asked me to wait in the waiting area again. They kept me waiting there for an hour and 40 minutes after that. People that came in for appointments after me were seen one after the other, but not me. I asked the receptionist how this could be, and she said the now familiar "This is obstetrics, there are emergencies sometimes". No apology or explanation beyond that, and I had certainly not witnessed anything looking remotely like an emergency in the last hour. I am not the argumentative type, but by the time an hour had passed I was getting somewhat annoyed, and I went up again to point out that everyone that had entered the clinic since I had arrived had been seen, but not me, and demanded to know why. The second receptionist looked concerned when she heard what time my appointment was meant to have been, and started saying something to the first receptionist who then quickly shushed her. This made it quite clear that receptionist no 1 had screwed up but wasn't about to admit it. I could do nothing but stomp back and forth across the waiting room floor, fuming, until the doctor was finally ready to see me.

I mentioned the complete waiting time failure in his clinic to him, and guess what he said? "This is obstetrics..."

The doctor is a corpulent middle eastern man with gold chains around his neck and a fat gold watch on his wrist. (Please, at least make an effort not to look like you're in it for the money). He said that because I have had a healthy pregnancy and baby he didn't think it was necessary to do an ultrasound, everything should be ok. He wanted blood tests for a long list of things, most of which I understood what they were and some that I didn't. True to my habit I asked a lot of questions, both because this is about MY body, and because I am curious and like to learn more about stuff. The doctor didn't seem very keen on answering my questions though. For example I asked what one of the blood tests was for, and the conversation went something like:
Me: What's this one for?
Him: Oh, that's just hormones.
Me: Yes, but what does the result of this tell you, exactly?
Him: It just tells me the hormone level.
Me: Mhm, but when you see the level, what does that tell you about my problem?
Him: Don't worry about it, it's just hormones.

I am not sure whether he assumed I wouldn't understand because I don't have a degree in medicine (but for all he knows I could have a combined degree in medicine and astrophysics!), or he actually doesn't know the answer to my question.

 I will have to assume he did what he was supposed to do. What do I know, I'm not the expert after all.



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